Public Disclosure

what happens when we mess up?

Our Public Disclosure Policy at AWI

has as much to do with our peace of mind as it has to do with yours. We would not be able to sleep at night if we knew that we had lost your PII and had not taken the time to warn you.

What happens when we are breached?

the first thing that you will see is we will take the comprimised system(s) offline, which you will be able to see and keep up on here

What next?

We will then takie an extremely close look at all of our systems, not just the ones that we know were breached, so that we can uncover any retained access before it is used again.

Is there anything else?

We yes, depending on what happened and just how bad it is determined to be, we will make a posting on our public news site and any changes we make to mitigate the attack and help prevent future ones will be posted on the changelog

and finally?

we will write up a very detailed blog post about the incident and post it on the blog